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~subject:"Dienstleistungsqualität"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
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Dienstleistungsqualität
Website
47
Consumer behaviour
26
Konsumentenverhalten
26
Online retailing
23
Online-Handel
23
E-commerce
17
Electronic Commerce
17
Internet marketing
15
Online-Marketing
15
Customer satisfaction
11
Kundenzufriedenheit
11
Service quality
7
Benutzerfreundlichkeit
6
Social Web
6
Social web
6
Usability
6
Benutzerschnittstelle
5
Internet
5
User interface
5
Website design
5
Beziehungsmarketing
4
Cognition
4
Empirical method
4
Empirische Methode
4
Experiment
4
Kognition
4
Relationship marketing
4
China
3
Confidence
3
Data Mining
3
Data mining
3
Einzelhandel
3
Emotion
3
Innovation adoption
3
Innovationsakzeptanz
3
Online search
3
Online-Recherche
3
Retail trade
3
Vertrauen
3
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Article
7
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7
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7
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English
7
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Ahn, Tony
1
Bilgihan, Anil
1
Butaney, Gul T.
1
Cobanoglu, Cihan
1
Ghasemaghaei, Maryam
1
Han, Ingoo
1
Hassanein, Khaled
1
Herington, Carmel
1
Ho, Kevin K. W.
1
Lassar, Walfried M.
1
Li, Yan
1
Nusair, Khaldoon
1
Okumus, Fevzi
1
Roy, Sanjit Kumar
1
Ryu, Seewon
1
See-To, Eric W. K.
1
Shang, Huping
1
Weaven, Scott
1
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European journal of marketing : EJM
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
International journal of business information systems : IJBIS
12
Journal of retailing and consumer services
11
International journal of hospitality management
9
Journal of internet commerce
7
International journal of electronic marketing and retailing : IJEMR
6
Journal of travel and tourism marketing
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Electronic commerce research
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of contemporary hospitality management
4
International journal of retail and distribution management
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of business excellence : IJBEX
3
International journal of quality & reliability management
3
Journal of air transport management
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of electronic commerce research : JECR
3
Journal of hospitality marketing & management
3
Tourism management perspectives : TMP
3
African journal of science, technology, innovation and development : AJSTID
2
Australasian marketing journal
2
Current issues in E-business research
2
Gadjah Mada international journal of business
2
Information systems and e-business management : ISeB
2
Information systems management
2
International journal of Indian culture and business management : IJICBM
2
International journal of electronic business
2
International journal of electronic business : IJEB
2
International journal of electronic commerce : IJEC
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of internet and enterprise management : IJIEM
2
International journal of internet marketing and advertising : IJIMA
2
International journal of public sector performance management : IJPSPM
2
International journal of retail & distribution management
2
International journal of services technology and management : IJSTM
2
International journal of services, economics and management
2
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ECONIS (ZBW)
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1
Service quality, perceived value, and citizens' continuous-use intention regarding e-government : empirical evidence from China
Li, Yan
;
Shang, Huping
- In:
Information & management : the internat. journal of …
57
(
2020
)
3
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012249146
Saved in:
2
A study on the impact of design attributes on E-payment service utility
See-To, Eric W. K.
;
Ho, Kevin K. W.
- In:
Information & management : the internat. journal of …
53
(
2016
)
5
,
pp. 668-681
Persistent link: https://www.econbiz.de/10011530491
Saved in:
3
Online information quality and consumer satisfaction : the moderating roles of contextual factors - a meta-analysisO
Ghasemaghaei, Maryam
;
Hassanein, Khaled
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 965-981
Persistent link: https://www.econbiz.de/10011416915
Saved in:
4
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
5
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
6
E-retailing by banks : e-service quality and its importance to customer satisfaction
Herington, Carmel
;
Weaven, Scott
- In:
European journal of marketing : EJM
43
(
2009
)
9/10
,
pp. 1220-1231
Persistent link: https://www.econbiz.de/10009525798
Saved in:
7
The impact of Web quality and playfulness on user acceptance of online retailing
Ahn, Tony
;
Ryu, Seewon
;
Han, Ingoo
- In:
Information & management : the internat. journal of …
44
(
2007
)
3
,
pp. 263-275
Persistent link: https://www.econbiz.de/10003655605
Saved in:
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