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~isPartOf:"Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2"
~person:"Moffett, Sandra"
~person:"Giraldo Marín, Lillyana María"
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Großbritannien
2
Knowledge management
2
United Kingdom
2
Wissensmanagement
2
Betriebsgröße
1
Call centre
1
Callcenter
1
Colombia
1
Customer satisfaction
1
Firm size
1
Knowledge transfer
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Kolumbien
1
Kundenzufriedenheit
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Medellin
1
Performance management
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Performance-Management
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Moffett, Sandra
Giraldo Marín, Lillyana María
Daneshgar, Farhad
2
McAdam, Rodney
2
Mirkazemi Mood, Mohammad
2
Sarabi, Nima
2
Aguilar, Luis Joyanes
1
Bardy, Roland
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Bick, Markus
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Bykova, Anna
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Dannemann, Stefanie
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1
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1
Kahlon, Ravinder Singh
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Maroosi, Mohamad Ebrahim
1
Martínez Crespo, Jenny
1
Massaro, Maurizio
1
Mirkazemi Mood, Mona
1
Moravcik, Oliver
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Neumann, Gaby
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Osis, Kaspars
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Pandey, Pushkal
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Parboteeah, Paul
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Pawlowski, Jan Martin
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Rahimi, Famaz
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Rodriguez, Eduardo
1
Shakina, Elena
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Smith, Geoff
1
Stefankova, Jana
1
Säntti, Risto
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Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
Journal of knowledge management
2
Journal of technology management in China
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
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ECONIS (ZBW)
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Proposal for a 2.0
knowledge
management
model for "Medellin, Cluster City (Medellin, City of
Knowledge
)
Giraldo Marín, Lillyana María
;
Martínez Crespo, Jenny
; …
-
2011
Persistent link: https://www.econbiz.de/10009717418
Saved in:
2
Knowledge
management
implementation in the UK : does size matter?
Moffett, Sandra
;
McAdam, Rodney
;
Humphreys, Paul
-
2011
Persistent link: https://www.econbiz.de/10009716028
Saved in:
3
Scope of
knowledge
management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
-
2011
Persistent link: https://www.econbiz.de/10009717415
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