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~language:"eng"
~type_genre:"Article in journal"
~subject:"Firm performance"
~subject:"Measurement"
~subject:"Learning organization"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Firm performance
Measurement
Learning organization
Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
170
Kundenzufriedenheit
170
Taiwan
91
Beziehungsmarketing
86
Relationship marketing
86
Unternehmenserfolg
78
Performance measurement
67
Performance-Messung
67
Consumer behaviour
66
Konsumentenverhalten
66
Product quality
65
Produktqualität
65
Innovation
61
Einführung
51
Implementation
51
Standardisierung
50
Standardization
50
service quality
47
Structural equation model
46
Strukturgleichungsmodell
46
quality management
46
Business process management
45
Prozessmanagement
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Innovation management
41
Innovationsmanagement
41
Knowledge management
40
Wissensmanagement
40
Spain
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Spanien
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Lernende Organisation
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Industrie
36
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Messung
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Article in journal
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144
Conference paper
15
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2
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2
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Dahlgaard, Jens Jörn
5
Bagur-Femenías, Llorenç
3
Chopra, Parvesh K.
3
Evans, James R.
3
Kanji, Gopal K.
3
Perramon, Jordi
3
Wayhan, Victor B.
3
Alänge, Sverker
2
Asif, Muhammad
2
Balderson, Erica L.
2
Casadesús, Martí
2
Cho, Insu
2
Delić, Milan
2
Ghasem Rezaei
2
He, Zhen
2
Kamberović, Bato
2
Khumawala, Basheer M.
2
Lin, Ying-fen
2
Pantouvakis, Angelos
2
Park, Heejun
2
Psomas, Evangelos
2
Radlovački, Vladan
2
Sadeghi, Laleh
2
Shaio Yan Huang
2
Sun, Hongyi
2
Thawesaengskulthai, Natcha
2
Wongrukmit, Patcharin
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Wu, Shwu-Ing
2
Zhang, Min
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Abdul Kadar Muhammad Masum
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Abebe, Birhanu Beshah
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Albayrak, Tahir
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Alič, Milena
1
Almani, Ahmad
1
Alonso-Almeida, M. Mar
1
Alsmadi, Majed
1
Altuntas, Serkan
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Amat Salas, Oriol
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
887
Strategic management journal
358
Industrial marketing management : the international journal for industrial and high-tech firms
284
Cogent business & management
279
Technological forecasting & social change : an international journal
275
International business review : the official journal of the European International Business Academy
270
International journal of production economics
237
Journal of business ethics : JOBE
234
Small business economics : an entrepreneurship journal
231
Journal of knowledge management
222
Applied economics
214
Management decision : MD
183
International journal of hospitality management
181
The journal of corporate finance : contracting, governance and organization
178
International journal of innovation management
173
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
173
International journal of economics and finance
171
Journal of banking & finance
170
The learning organization : TLO ; the international journal of critical studies in organizational learning
169
Journal of world business : JWB
166
The international journal of human resource management
166
Applied economics letters
163
Research policy : policy, management and economic studies of science, technology and innovation
159
Finance research letters
154
Journal of business venturing
151
Management science : journal of the Institute for Operations Research and the Management Sciences
149
International journal of economics and financial issues : IJEFI
145
Journal of Asian finance, economics and business : JAFEB
140
Technology analysis & strategic management
140
Pacific-Basin finance journal
132
Journal of risk and financial management : JRFM
131
Technovation : the international journal of technological innovation, entrepreneurship and technology management
130
Economics letters
128
International entrepreneurship and management journal
128
International journal of technology management : IJTM
128
The journal of business & industrial marketing
126
Industrial and corporate change
124
Insurance / Mathematics & economics
124
Long range planning : LRP ; international journal of strategic management
124
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ECONIS (ZBW)
144
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1
A critical review of Kano's wording and its impact on attribute classification : a case study of smartphone in Korea
Song, Haegeun
- In:
Total quality management & business excellence : an …
29
(
2018
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10011854033
Saved in:
2
Relationship between culture of excellence and organisational performance in Iranian manufacturing companies
Ghasem Rezaei
;
Abbas Mardani
;
Aslan Amat Senin
;
Kuan …
- In:
Total quality management & business excellence : an …
29
(
2018
)
1
,
pp. 94-115
Persistent link: https://www.econbiz.de/10011854042
Saved in:
3
Classifying restaurant service quality attributes by using Kano model and IPA approach
Pai, Fan-Yun
;
Yeh, Tsu-Ming
;
Tang, Cheng-Yeh
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 301-328
Persistent link: https://www.econbiz.de/10011854059
Saved in:
4
Increasing accuracy of the Kano model : a case study
Madzík, Peter
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 387-409
Persistent link: https://www.econbiz.de/10011854065
Saved in:
5
The relationship between corporate innovation and performance
Shaio Yan Huang
;
Chiu, An An
;
Lin, Chi-Chen
;
Chen, Tai-Lin
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 441-452
Persistent link: https://www.econbiz.de/10011854074
Saved in:
6
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
7
Testing the EFQM model as a framework to measure a company's procurement performance
Belvedere, Valeria
;
Grando, Alberto
;
Legenvre, Hervé
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 633-651
Persistent link: https://www.econbiz.de/10011854122
Saved in:
8
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
;
Ghosh, Indranil
;
Dan, Pranab K.
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Saved in:
9
The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation
Kusumah, Lien Herliani
;
Fabianto, Yoke Susilo
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 941-957
Persistent link: https://www.econbiz.de/10011884029
Saved in:
10
Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance
Bento, Graziela dos Santos
;
Tontini, Gérson
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 977-995
Persistent link: https://www.econbiz.de/10011918735
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