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~language:"eng"
~type_genre:"Article in journal"
~subject:"Firm performance"
~subject:"Performance-Messung"
~subject:"Business process management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Firm performance
Performance-Messung
Business process management
Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
170
Kundenzufriedenheit
170
Taiwan
91
Beziehungsmarketing
86
Relationship marketing
86
Unternehmenserfolg
78
Performance measurement
67
Consumer behaviour
66
Konsumentenverhalten
66
Product quality
65
Produktqualität
65
Innovation
61
Einführung
51
Implementation
51
Standardisierung
50
Standardization
50
service quality
47
Structural equation model
46
Strukturgleichungsmodell
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quality management
46
Prozessmanagement
45
Innovation management
41
Innovationsmanagement
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Knowledge management
40
Wissensmanagement
40
Spain
38
Spanien
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Learning organization
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Lernende Organisation
37
Industrie
36
Manufacturing industries
36
Measurement
35
Messung
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Article
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169
Conference paper
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Konferenzbeitrag
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Case study
4
Fallstudie
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Dahlgaard, Jens Jörn
6
Dahlgaard-Park, Su Mi
4
He, Zhen
4
Bagur-Femenías, Llorenç
3
Evans, James R.
3
Garengo, Patrizia
3
Perramon, Jordi
3
Wayhan, Victor B.
3
Zhang, Min
3
Alič, Milena
2
Asif, Muhammad
2
Balderson, Erica L.
2
Biazzo, Stefano
2
Chen, Kuen-Suan
2
Delić, Milan
2
Devadasan, S. R.
2
Elg, Mattias
2
Ghasem Rezaei
2
Grigg, Nigel
2
Idris, Fazli
2
Kamberović, Bato
2
Khumawala, Basheer M.
2
Kollberg, Beata
2
Kweh, Qian Long
2
Lee, Voon-Hsien
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Li, Eldon Yu-zen
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Lin, Liang-hung
2
Lin, Ying-fen
2
Lu, Dawei
2
Mann, Robin
2
Peljhan, Darja
2
Psomas, Evangelos
2
Radlovački, Vladan
2
Sadeghi, Laleh
2
Shaio Yan Huang
2
Sun, Hongyi
2
Tomaževič, Nina
2
Wong, Wai Peng
2
Wu, Shwu-Ing
2
Abbas Mardani
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
750
International journal of production research
552
International journal of production economics
376
Business process management journal
368
Strategic management journal
317
Cogent business & management
279
Industrial marketing management : the international journal for industrial and high-tech firms
273
Journal of business ethics : JOBE
230
Small business economics : an entrepreneurship journal
226
International business review : the official journal of the European International Business Academy
204
International journal of productivity and quality management : IJPQM
204
Technological forecasting & social change : an international journal
199
The international journal of productivity and performance management : IJPPM
190
The journal of corporate finance : contracting, governance and organization
181
International journal of hospitality management
178
International journal of economics and finance
177
Applied economics
168
Management decision : MD
166
Journal of banking & finance
165
The international journal of human resource management
159
International journal of innovation management
151
Benchmarking : an international journal ; BIJ
150
International journal of economics and financial issues : IJEFI
148
Journal of Asian finance, economics and business : JAFEB
141
Journal of business venturing
139
The international journal of productivity and performance management
139
European journal of operational research : EJOR
136
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
135
Pacific-Basin finance journal
134
Finance research letters
132
Public performance & management review
132
International journal of quality & reliability management
130
Journal of world business : JWB
130
Journal of operations management
129
Business strategy and the environment
127
Journal of risk and financial management : JRFM
127
Management science : journal of the Institute for Operations Research and the Management Sciences
126
IEEE transactions on engineering management : EM
122
International journal of business process integration and management : IJBPIM
118
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ECONIS (ZBW)
169
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1
Relationship between culture of excellence and organisational performance in Iranian manufacturing companies
Ghasem Rezaei
;
Abbas Mardani
;
Aslan Amat Senin
;
Kuan …
- In:
Total quality management & business excellence : an …
29
(
2018
)
1
,
pp. 94-115
Persistent link: https://www.econbiz.de/10011854042
Saved in:
2
Mechanisms and coherences of robust design methodology : a robust design process proposal
Göhler, Simon Moritz
;
Ebro, Martin
;
Howard, Thomas J.
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 239-259
Persistent link: https://www.econbiz.de/10011854052
Saved in:
3
The relationship between corporate innovation and performance
Shaio Yan Huang
;
Chiu, An An
;
Lin, Chi-Chen
;
Chen, Tai-Lin
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 441-452
Persistent link: https://www.econbiz.de/10011854074
Saved in:
4
Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia
;
Hernández Mezquida, José Manuel
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
Saved in:
5
Testing the EFQM model as a framework to measure a company's procurement performance
Belvedere, Valeria
;
Grando, Alberto
;
Legenvre, Hervé
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 633-651
Persistent link: https://www.econbiz.de/10011854122
Saved in:
6
Reliability-oriented quality control approach for production process based on RQR chain
He, Yihai
;
Gu, Changchao
;
He, Zhenzhen
;
Cui, Jiaming
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 652-672
Persistent link: https://www.econbiz.de/10011854125
Saved in:
7
Developing a performance evaluation matrix to enhance the learner satisfaction of an e-learning system
Yu, Chun-Min
;
Chang, Huo-Tsan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 727-745
Persistent link: https://www.econbiz.de/10011883962
Saved in:
8
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
;
Ghosh, Indranil
;
Dan, Pranab K.
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Saved in:
9
Total quality management and performance management systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
10
The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation
Kusumah, Lien Herliani
;
Fabianto, Yoke Susilo
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 941-957
Persistent link: https://www.econbiz.de/10011884029
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