International Conference "Sales and service 2012" - European Financial Management & Marketing Association
With the turbulent changes in retail financial services, achieving sales targets is still a key challenge for banks. However, providing high levels of customer service is also a priority. The new social networking and multi-channel world and the prospect of a host of new entrants with new service propositions have led to more demanding customers. Banks need to rebuild trust and confidence in their ability to provide efficient and reliable sales processes as well as a high quality, dependable service.
|Event dates:||2012-05-24 – 2012-05-25|
|Organizers:||European Financial Management & Marketing Association EFMA|
|Conference venue:||Brussels, Radisson Blu Royal Hotel|
|Classification:||G2 - Financial Institutions and Services ; M3 - Marketing and Advertising|
|Event type:||Konferenzen, Tagungen; Conferences|