//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"free"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Services marketing quarterly"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The Relevance of IMC to Profes...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
1
Caring
1
Consumer behaviour
1
Customer integration
1
Customer satisfaction
1
Customer service
1
Dienstleistung
1
Dienstleistungsqualität
1
Konsumentenverhalten
1
Kundenintegration
1
Kundenservice
1
Kundenzufriedenheit
1
Relationship marketing
1
Service quality
1
Services
1
chat-based service encounters
1
customer-value co-creation
1
emoji's
1
visit Helsinki
1
more ...
less ...
Online availability
All
Free
Undetermined
34
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Heinonen, Johanna
1
Sthapit, Erose
1
Published in...
All
European journal of marketing : EJM
Journal of service research : JSR
Services marketing quarterly
Working Papers / eSocialSciences
41
MPRA Paper
38
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Post-Print / HAL
30
Working Paper
21
Working paper
17
ZEW Discussion Papers
16
NBER working paper series
15
NBER Working Paper
14
Working paper / National Bureau of Economic Research, Inc.
14
Economia dei Servizi
13
IDB Publications (Working Papers)
13
Discussion paper series / IZA
11
Discussion paper series / Philippine Institute for Development Studies
11
PIDS Discussion Paper Series
11
ADB Economics Working Paper Series
10
Annals - Economy Series
10
IZA Discussion Papers
10
Ovidius University Annals, Economic Sciences Series
10
Romanian Statistical Review Supplement
10
ADB economics working paper series
9
Annals of Faculty of Economics
9
The AMFITEATRU ECONOMIC journal
9
WTO Staff Working Paper
9
ИЗВЕСТИЯ САНКТ-ПЕТЕРБУРГСКОГО УНИВЕРСИТЕТА ЭКОНОМИКИ И ФИНАНСОВ
9
Discussion paper
8
IZA Discussion Paper
8
Working Papers / Centre d'études prospectives et d'informations internationales (CEPII)
8
Working Papers / Instituto Universitario de Análisis Económico y Social (IAES), Universidad de Alcalá de Henares
8
CESifo Working Paper
7
European research studies
7
International journal of economics and financial issues : IJEFI
7
TERRA ECONOMICUS
7
WIDER Working Paper
7
WTO working papers
7
Working paper / World Institute for Development Economics Research
7
Working papers / ADB Institute
7
ZEW discussion papers
7
Вестник Адыгейского государственного университета. Серия 5: Экономика
7
Acta Universitatis Bohemiae Meridionales
6
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->