The increasing digitalization in the process and the end-result of public service, a phenomenon widely known as e-government, is changing the range and ways of collaboration among governments and their stakeholders. Especially with the pervasive use of social media for knowledge sharing,...

In this thesis I present three essays in which the influence of heuristics on individual decision making is analyzed and two essays dealing with behavioral aspects of moral costs. In chapter two, we investigate the effect a traders’ decision can have on the disposition effect heuristic when...