Commentators suggest that to survive in developed economies manufacturing firms have to move up the value chain, innovating and creating ever more sophisticated products and services, so they do not have to compete on the basis of cost. While this strategy is proving increasingly popular with...

This thesis is concerned with the realisation of manufacturing strategies. It describes the development and testing of a structured methodology which can be used to determine some of the reasons why a firm may be unable to implement its manufacturing strategy. The methodology is known as a...

In this review paper, we ask how UK business might realize improved productivity through value creation. Our aim is to evaluate the ability of UK firms to reduce the productivity gap by assessing the challenges associated with the following strategic options: (a) increasing efficiency and...

Recent work on competitiveness has emphasized the importance of business networking for innovativeness. Until recently, insights into the dynamics of this relationship have been fragmented. This paper presents a systematic review of research linking the networking behaviour of firms with their...

In the face of global competition and product commoditization, manufacturing firms are increasingly opening up to opportunities in the service markets. Despite the growing interest, many new product-service providers struggle to deploy open service innovation effectively, not least because they...

This paper presents the results of a systematic literature review about the adoption of promising practices by organizations. The objective of the study was to gather empirical evidence to explain why the UK rate of promising practices adoption is poor compared with that of its competitors. The...

Outcome-based contracts (OBCs) are frequently seen as the most advanced level of service offering that product firms offer. To deliver OBCs, product firms have to shift from the traditional product business model (PBM) to adopting an outcome business model (OBM). This constitutes a major change...

This paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in...