It has been clearly established that a cost premium for responsiveness may be justified for profitable time-sensitive products, and that this cost premium may suffice to render production in a high-cost environment competitive. Time-insensitive products considered in isolation seldom justify a...

Following the Dodd-Frank Act's mandate that public companies disclose the use of conflict minerals in their products and processes, five well-known companies established an alliance and initiated a fund to audit mineral suppliers. Since contributing to a common fund has minimal direct benefits...

Problem definition: Energy efficiency programs and demand response programs, two popular approaches to energy demand management, are traditionally designed and evaluated independently. Breaking with tradition, we study the interactions between energy efficiency upgrades and participation in...

An important source of funds for the conflict in the Democratic Republic of the Congo is the revenue from mineral mining. NGOs and legislators made efforts to require manufacturers that use "conflict minerals" to learn and disclose their sources. In the mineral supply chain, the critical link...

India's prominence in the global economy is on the rise. Are we witnessing the rise of an economic superpower? Or is it a mirage? What factors have influenced this economic growth story across the different sectors? Which sectors present future growth potential? How can this opportunity be...

We examine the drivers of project performance and customer satisfaction in outsourced software projects using a proprietary panel dataset. The data cover 822 customer observations related to 182 unique projects executed by an India-based software services vendor. Adopting a multidisciplinary...

Electricity end-users have been increasingly generating their own electricity via rooftop solar panels. Our paper studies the implications of such “distributed renewable energy” for utility profits and social welfare under net metering that has sparked heated debates in practice. The common...

Customer reviews are essential to online marketplaces. However, it is not clear how (or if) the dispersion in customer reviews affects seller's activity level and number of matches in a marketplace where each seller needs to make a proposal to serve. Our paper distinctively investigates the...