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The form of AI-driven luxury : how generative AI (GAI) and Large Language Models (LLMs) are transforming the creative process

Pantano, Eleonora; Serravalle, Francesca; Priporas, … - In: Journal of marketing management : JMM ; journal of the … 40 (2024) 17/18, pp. 1771-1790

Persistent link: https://www.econbiz.de/10015194132

Space jam : how retail technologies are influencing store space production

Vadruccio, Roberta; Pantano, Eleonora; Tumino, Angela - In: International journal of retail and distribution management 52 (2024) 10/11, pp. 1092-1107

Persistent link: https://www.econbiz.de/10015158272

The rise of human-machine collaboration : managers' perceptions of leveraging artificial intelligence for enhanced B2B service recovery

Ameen, Nisreen; Pagani, Margherita; Pantano, Eleonora; … - 2025

Persistent link: https://www.econbiz.de/10015359481

I, robot, you, consumer : measuring artificial intelligence types and their effect on consumers emotions in service

Pantano, Eleonora; Scarpi, Daniele - In: Journal of service research 25 (2022) 4, pp. 583-600

Persistent link: https://www.econbiz.de/10013395999

Digital transformation : a multidisciplinary perspective and future research agenda

Paul, Justin; Ueno, Akiko; Dennis, Charles; Alamanos, … - In: International journal of consumer studies 48 (2024) 2, pp. 1-28

Persistent link: https://www.econbiz.de/10014531556

"With great power comes great responsibility" : exploring the role of Corporate Digital Responsibility (CDR) for Artificial Intelligence Responsibility in Retail Service Automation (AIRRSA)

Scarpi, Daniele; Pantano, Eleonora - In: Organizational dynamics : a quarterly review of … 53 (2024) 2, pp. 1-10

Persistent link: https://www.econbiz.de/10014557677

Gratifications in change of privacy? : the response of four consumers' generational cohorts toward facial recognition technology in retail settings

Pantano, Eleonora; Vannucci, Virginia; Marikyan, Davit - In: Journal of consumer behaviour 22 (2023) 2, pp. 288-299

Persistent link: https://www.econbiz.de/10014251281

Humanlike service robots : a systematic literature review and research agenda

Zhang, Wenzhen; Slade, Emma L.; Pantano, Eleonora - In: Psychology & marketing 41 (2024) 12, pp. 3157-3181

Persistent link: https://www.econbiz.de/10015133977

The Design of an Advanced Virtual Shopping Assistant for Improving Consumer Experience

Pantano, Eleonora; Corvello, Vincenzo; Tavernise, Assunta - 2011

The aim of this chapter is to propose the design of an anthropomorphic Virtual Shopping Assistant (VSA), endowed with an advanced system, to be used in the context of an innovative technologically based in-store service. The VSA is able to provide information based on a knowledge management...

Persistent link: https://www.econbiz.de/10014181007