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The Routledge handbook of service research insights and ideas
The Oxford handbook of offshoring and global employment
19
Research
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Tools for state and local fiscal management : from policy design to practice
15
Cases on human performance improvement technologies
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R&D management in the knowledge era : challenges of emerging technologies
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The Oxford handbook of the psychology of working
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
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Methodology and history of economics : essays in honour of D. Wade Hands : reflections with and without rules
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Public choice analyses of American economic history ; Volume 3
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Transforming gaming and computer simulation technologies across industries
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Global Labour in Distress, Volume I : Globalization, Technology and Labour Resilience
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Innovative ICT industrial architecture in East Asia : offshoring of Japanese firms and challenges faced by East Asian economies
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Intrinsic CSR and competition : doing well amongst European SMEs
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North American perspectives on the development of public relations : other voices
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Portfolio construction, measurement, and efficiency : essays in honor of Jack Treynor
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50th celebratory volume
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Comprehensive problem-solving and skill development for next-generation leaders
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Enterprise information systems for business integration in SMEs : technological, organizational, and social dimensions
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Handbook of EOQ inventory problems : stochastic and deterministic models and applications
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Implementation strategies for improving diversity in organizations
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Information systems outsourcing : the era of digital transformation
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Measuring economic growth and productivity : foundations, KLEMS production models, and extensions
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Multi-regional dynamic general equilibrium modeling of the U.S. economy : USAGE-TERM development and applications
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Operations research confronting the crisis
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The Routledge companion to marketing and feminism
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Training initiatives and strategies for the modern workforce
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Agile approaches for successfully managing and executing projects in the fourth industrial revolution
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Annals of operations research ; volume 253, number 1 (June 2017)
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Annals of operations research ; volume 258, number 2 (November 2017)
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Care, Climate, and Debt : Transdisciplinary Problems and Possibilities
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Disciplining the undisciplined? : perspectives from business, society and politics on responsible citizenship, corporate social responsibility and sustainability
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Global perspectives on contemporary marketing education
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Handbook of green finance : energy security and sustainable development
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Handbook of research on business ethics and corporate responsibilities
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Handbook of research on business transformations in the era of digitalization
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Handbook of research on ethnic and intra-cultural marketing
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Innovation, technology, and market ecosystems : managing industrial growth in emerging markets
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Innovative solutions for implementing global supply chains in emerging markets
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New interpretations on the development of Chinas non-governmental enterprises
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Service-dominant logic : foundations and applications
Vargo, Stephen L.
;
Koskela-Huotari, Kaisa
;
Vink, Josina
- In:
The Routledge handbook of service research insights and …
,
(pp. 3-23)
.
2020
Persistent link: https://www.econbiz.de/10012238606
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2
Service profit logic : ensuring customer willingness to pay
Grönroos, Christian
- In:
The Routledge handbook of service research insights and …
,
(pp. 46-68)
.
2020
Persistent link: https://www.econbiz.de/10012238609
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3
Customer-dominant service logic
Heinonen, Kristina
;
Strandvik, Tore
- In:
The Routledge handbook of service research insights and …
,
(pp. 69-89)
.
2020
Persistent link: https://www.econbiz.de/10012238611
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Innovative service environments
Fowler, Kendra
- In:
The Routledge handbook of service research insights and …
,
(pp. 148-166)
.
2020
Persistent link: https://www.econbiz.de/10012238618
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Finding the next edge in service innovation : a complex network analysis
Zhu, Zhen
;
Zinoviev, Dmitry
- In:
The Routledge handbook of service research insights and …
,
(pp. 167-196)
.
2020
Persistent link: https://www.econbiz.de/10012238622
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6
Service process design and management
Rayburn, Steven W.
;
Anderson, Sidney T.
;
Fowler, Kendra
- In:
The Routledge handbook of service research insights and …
,
(pp. 227-240)
.
2020
Persistent link: https://www.econbiz.de/10012238639
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7
Green services and the quest for sustainable environment : chasing a holy grail
Dorsch, Michael J.
;
Kilbourne, William E.
;
Grove, Stephen J.
- In:
The Routledge handbook of service research insights and …
,
(pp. 443-461)
.
2020
Persistent link: https://www.econbiz.de/10012238692
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