//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Prentice, Catherine"
~subject:"Customer engagement"
~subject:"Kundenbindung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Wertorientierte Gestaltung von...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer engagement
Kundenbindung
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
12
Kundenzufriedenheit
12
Brand image
5
Brand management
5
Customer integration
5
Kundenintegration
5
Markenführung
5
Markenimage
5
Gambling
4
Glücksspiel
4
Airline
3
Artificial intelligence
3
Customer loyalty
3
Fluggesellschaft
3
Hotel industry
3
Hotellerie
3
Künstliche Intelligenz
3
Southeast Asia
3
Südostasien
3
customer loyalty
3
Casinos
2
Customer retention
2
Customer service
2
Dienstleistungsmarketing
2
Emotion
2
Emotional intelligence
2
FsQCA
2
Intelligence
2
Intelligenz
2
Kundenservice
2
Loyalty
2
Quality management
2
more ...
less ...
Online availability
All
Undetermined
Free
1
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Prentice, Catherine
Hollebeek, Linda D.
15
Loureiro, Sandra Maria Correia
7
Becker, Roman
6
Daschmann, Gregor
6
Clark, Moira K.
5
Kumar, V.
5
Gligor, David
4
Harrigan, Paul
4
Islam, Jamid Ul
4
Plewa, Carolin
4
Bozkurt, Siddik
3
Han, Xiaoyun
3
Khan, Imran
3
O'Brien, Ingrid M.
3
Rahman, Zillur
3
Ranzinger, Alexandra
3
Sprott, David E.
3
Tsiotsou, Rodoula H.
3
Aksoy, Lerzan
2
Behnam, Mohsen
2
Bilro, Ricardo Godinho
2
Brock, Christian
2
Bruhn, Manfred
2
Chang, Chun-Ming
2
Chen, Shuping
2
Chen, Yu Hsin
2
Chung, Henry F. L.
2
Coussement, Kristof
2
Dwivedi, Yogesh Kumar
2
Fröhling, Renée
2
Garnefeld, Ina
2
Gupta, Shaphali
2
Hadwich, Karsten
2
Hapsari, Raditha
2
Hernández Ortega, Blanca
2
Ho, Mia Hsiao-Wen
2
Hoang, Duc
2
Hua, Lian-Lian
2
Itani, Omar S.
2
more ...
less ...
Published in...
All
Journal of retailing and consumer services
7
International journal of hospitality management
1
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of identity-driven customer engagement on purchase intention
Prentice, Catherine
;
Han, Xiao Yun
;
Hua, Lian-Lian
;
Hu, Lin
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 339-347
Persistent link: https://www.econbiz.de/10011995641
Saved in:
2
The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
3
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 96-107
Persistent link: https://www.econbiz.de/10011743169
Saved in:
4
Consumer-based approach to customer engagement : the case of luxury brands
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 325-332
Persistent link: https://www.econbiz.de/10011883220
Saved in:
5
A netnographical approach to typologizing customer engagement and corporate misconduct
Hua, Lian-Lian
;
Prentice, Catherine
;
Han, Xiaoyun
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433740
Saved in:
6
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
7
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
8
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->