The importance of knowledge -- Knowledge indicators -- Knowledge management -- How endogenous growth theory interfaces with KM -- Research location -- Paradigms of inquiry -- The research strategy & design -- The quality of the research design -- Case A -- Case B -- Core findings -- Concluding...

Trinity Health of Novi, Michigan has sought to tame healthcare’s quality, cost, and accessibility problems by using enterprise-wide digitization, unification, and analytical decision making. It started by making strategic commitments to an enterprise-wide digital platform and a unified...