//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The effect of cross-channel pr...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
103
Konsumentenverhalten
96
Customer satisfaction
26
Service quality
25
Beziehungsmarketing
24
Dienstleistungsqualität
24
Relationship marketing
24
Kundenzufriedenheit
21
Corporate social responsibility
19
Experiment
18
Corporate Social Responsibility
15
Gastronomie
15
Restaurant industry
15
Emotion
14
Hotel industry
12
Hotellerie
12
Hospitality industry
11
Advertising effects
10
Beschwerdemanagement
10
Complaint management
10
Dienstleistungssektor
10
Gastgewerbe
10
Service industry
10
Werbewirkung
10
CSR
8
Online retailing
8
Online-Handel
8
Viral marketing
8
Virales Marketing
8
Eating habit
7
Ernährungsverhalten
7
Gender
7
Loyalty program
7
Advertising
6
Brand image
6
Brand management
6
Gesundheit
6
Health
6
Kundenbindungsprogramm
6
Luxury goods
6
more ...
less ...
Online availability
All
Undetermined
Free
31
CC license
14
Type of publication
All
Article
199
Type of publication (narrower categories)
All
Article in journal
139
Aufsatz in Zeitschrift
139
research-article
31
Aufsatz im Buch
2
Book section
2
Case study
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
conceptual-paper
1
more ...
less ...
Language
All
English
189
Undetermined
10
Author
All
Mattila, Anna S.
147
Choi, Sunmee
15
Hwang, Yoo Hee
12
Wu, Luorong
12
Gao, Yixing
11
Pinto, Diego Costa
10
Liu, Qing
9
Choi, Sungwoo
8
Fan, Alei
8
Luo, Anqi
8
Shin, Joongwon
8
Choi, Choongbeom
7
Shuqair, Saleh
7
S. Mattila, Anna
6
Ye, Tian
6
Choi, Sangdo
5
Choi, Sera
5
Hanks, Lydia
5
Park, Heungsoo
5
Wirtz, Jochen
5
Xue, Xunyue
5
Yang, Wan
5
Zhang, Lu
5
Choi, S.
4
Herter, Márcia Maurer
4
Zhao, Xinyuan
4
Andreu, Luisa
3
Bolton, Lisa E.
3
Choi, Seungho
3
Choi, Sukwoong
3
Im, Subin
3
Kang, Seongho
3
Kim, Sooyun
3
Kim, Wonjoon
3
Lee, Yeonjoo
3
Liu, Stephanie Q.
3
Martin, Drew
3
Miao, Li
3
Noone, Breffni M.
3
Ozanne, Marie
3
more ...
less ...
Published in...
All
International journal of hospitality management
34
Journal of Services Marketing
22
Journal of business research : JBR
13
International Journal of Contemporary Hospitality Management
9
Journal of Service Management
8
Cornell hospitality quarterly : CQ
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The Cornell hospitality quarterly
7
International journal of contemporary hospitality management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of Business Research
4
The journal of services marketing
4
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
3
Journal of service research
3
Industrial and corporate change
2
International journal of operations & production management
2
Journal of Consumer Marketing
2
Journal of Hospitality and Tourism Technology
2
Journal of service management
2
Journal of service research : JSR
2
Management Science
2
Marketing intelligence & planning
2
Technological forecasting & social change : an international journal
2
Tourism economics : the business and finance of tourism and recreation
2
Applied economics letters
1
Asia-Pacific journal of financial studies
1
Asian business & management
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Climatic Change
1
Computers & operations research : and their applications to problems of world concern ; an international journal
1
Corporate social responsibility and environmental management
1
Cross Cultural Management
1
Design science in tourism : foundations of destination management
1
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
1
European journal of marketing
1
International Journal of Retail & Distribution Management
1
International journal of advertising : the review of marketing communications
1
International journal of consumer studies
1
International journal of production economics
1
more ...
less ...
Source
All
ECONIS (ZBW)
141
Other ZBW resources
48
RePEc
10
Showing
1
-
10
of
199
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Moderating roles of national culture for alliance relationship advantages and performance in Asia
Kang, Seongho
;
Im, Subin
;
Park, Heungsoo
- In:
Journal of business-to-business marketing
25
(
2018
)
3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10011917209
Saved in:
2
Brand heritage across cultures : U.S.A., France and South Korea
Pecot, Fabien
;
Rose, Gregory
;
Merchant, Altaf
;
Choi, Sunmee
- In:
The journal of brand management : an international journal
30
(
2023
)
1
,
pp. 49-60
Persistent link: https://www.econbiz.de/10013493085
Saved in:
3
Coping strategies for serial service failures in peer-to-peer sharing services : the power of empathic communication
Kim, Sooyun
;
Choi, Sunmee
;
Verma, Rohit
- In:
Service business
18
(
2024
)
3/4
,
pp. 455-472
Persistent link: https://www.econbiz.de/10015178570
Saved in:
4
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
5
Providing feedback to service customers : the effect of the presentation order and repetition of feedback types
Kim, Shinyoung
;
Choi, Sunmee
;
Verma, Rohit
- In:
Journal of service management
28
(
2017
)
2
,
pp. 389-416
Persistent link: https://www.econbiz.de/10011704070
Saved in:
6
Customer emotions and their triggers in luxury retail : understanding the effects of customer emotions before and after entering a luxury shop
Kim, Sooyun
;
Park, Geebum
;
Lee, Yeonjoo
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5809-5818
Persistent link: https://www.econbiz.de/10011597515
Saved in:
7
Cross-cultural folk-tale-elicitation research on the perceived power, humanistic and religious symbolisms, and use of money
Merchant, Altaf
;
Rose, Gregory
;
Martin, Drew
;
Choi, Sunmee
- In:
Journal of business research : JBR
74
(
2017
),
pp. 113-119
Persistent link: https://www.econbiz.de/10011675412
Saved in:
8
Configurations of cognitive and affective responses forming customer attitudes toward a luxury brand
Kim, Sooyun
;
Choi, Sunmee
;
Park, Geebum
;
Lee, Yeonjoo
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
4
,
pp. 598-613
Persistent link: https://www.econbiz.de/10012622611
Saved in:
9
Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service
Lee, Yeonjoo
;
Choi, Sunmee
;
Field, Joy M.
- In:
Operations management research : OMR ; advancing …
13
(
2020
)
3/4
,
pp. 218-232
Persistent link: https://www.econbiz.de/10012306813
Saved in:
10
Global trends in hospitality
Aksoy, Lerzan
;
Choi, Sunmee
;
Dogru, Tarik
;
Keiningham, …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 957-973
Persistent link: https://www.econbiz.de/10013169475
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->