Purpose – To identify the factors that influence shoppers' satisfaction with their “primary” grocery store, and those that encourage them to continue patronising it despite being presented with a significant inducement to shop elsewhere. Design/methodology/approach – A structured...

Purpose – The aim is to examine whether supermarkets may be losing the opportunity to increase customer purchase outlays by means of loyalty points, convertible to acquire specialty goods and services provided by “bonus partners”. Design/methodology/approach – Two econometric models were...

Significant number of consumers in Australia patronizes non‐scanning stores in spite of not being issued itemized receipts for the goods they purchase. In order to understand the attitude of consumers to receipts that give only limited information, shoppers exiting non‐scanning stores were...

Governments of the day should be aware that significant money making its way into the country from abroad, arising from marriage alliances conspired over cyber marital sites, are influenced by the attractiveness that the county offers for a place to have a permanent family home. Governments...

In response to the 2008-2009 global financial crisis (GFC), several governments across the world, including Australia, made frenzied efforts to stimulate their economies by increasing spending and accumulating huge deficits. While the effects of stimulus packages are yet to be revealed, the...

A range of cross-sectional models are estimated with a view to establishing the factors that determine the valuation of professional athletes in a highly-specialised sport, with an application to cricket's Indian Premier League (IPL). We distinguish between personal characteristic and playing...