White‐collar productivity measurement can be improved, according to results from group sessions conducted with 39 executives, managers and academics which elicited a list of eleven useful areas for measurement. There are three types of ways in which the measurements can be used:...

An existing effective system of productivity measurement is desirable if productivity improvement initiatives are to take place. Yet amongst white collar workers, productivity measurement tends to be ill‐defined and often non‐existent. This article outlines a framework within which managers...

In a recent paper, Mamer and Smith (Mamer, J. W., S. A. Smith. 1982. Optimizing field repair kits based on job completion rate. Management Sci. 28 (11) 1328--1333.) presented a formulation for determining the optimal kit of parts and tools for on-site equipment repairs under a job completion...

Improved scheduling rules and spares stocking policies are examined for a repair shop supporting a multi-item repairable inventory system with a hierarchical product structure. The results from an earlier paper are extended to the case where more than one unit fails in each item to be repaired....

The cost of materials has often been neglected by managers faced with the problem of reducing manufacturing costs. However, as direct labour, the classical cost reduction target, is reduced by automation the task of reducing materials cost has become much more urgent. As a result of this...