This paper reports the results of a study into leadership of new service development projects in consumer banking. A sample of UK businesses embracing both new entrants and mature incumbent players was studied. The results highlight considerable similarity in the project “micro‐climate”...

Innovation, Markets and Sustainable Energy is the first attempt to explore fuel cells and hydrogen technologies by embracing a solid theoretical perspective in the field of innovation and management. Adopting a cross-sectional and international perspective, the book analyzes the implications of...

A growing, but little understood area of Government involvement in promoting renewable energy, is the use of demonstration projects and field trials (DTs) as a policy tool. This paper explores the historical role of DTs in the commercialisation of wind turbines. We review information from...

Demonstration projects and trials (DTs) are an extension of the prototyping process into next phases of development and are widely used in reducing uncertainty for new technologies. During the last few decades, DTs have been extensively used to help overcome innovation uncertainties in renewable...

Understanding innovation depends at root on good qualitative descriptions. This paper re-assesses the role of "bricolage", and the extent of science-based R&D and experience-based learning, in the development of the Danish wind turbine system. It argues that the competition between these two...

Purpose – This research attempts to understand the operant resources required for new service development (NSD). It aims to construct a more intricate understanding of how operant resources interact to drive NSD. Specifically, it aims to look at the impact of culture, strategic orientation and...

Provides a review and ready reference to recent writings on new service development (NSD), especially for the financial services sector. Discusses the types of new service development, the purposes served by them and the processes. Refers to the key activities of NSD and measures its success. An...

Purpose: The complexity of supplier-partner networks in the information technology (IT) sector where large suppliers utilize thousands of authorized partners requires that organizations reconsider their approach to governing and managing the relationships involved. Traditional dyadic approaches...