Purpose The purpose of this chapter is to introduce the capability map that addresses the potential of transactional Shared Service Centers (SSCs). The mapping approach represents a heuristic logic that provides means for analyzing SSC operation, connects SSCs capabilities with their value, and...

Purpose – Despite the growing belief that multilevel research is necessary to advance human resource management (HRM) understanding, there remains a lack of multilevel thinking – the application of principles for multilevel theory building. The purpose of this paper is to propose a...

Purpose – The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that conceptualises their performance. Design/methodology/approach – This conceptual paper starts from the HR shared...

Purpose – The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that conceptualises their performance. Design/methodology/approach – This conceptual paper starts from the HR shared...

Adoption and AdaptationApplication of the Adoption and Adaptation Phase to Livio; Use; Application of the Use Phase to Livio; Incorporation; Application of the Incorporation Phase to Livio; Line Management Roles, Behaviours and Leadership Styles in the Implementation Process of Self-managing...

"This comprehensive Research Handbook examines the fundamental influence of emerging disruptive technologies, such as artificial intelligence, online platforms, the internet of things, and social robots, on Human Resource Management (HRM). Bringing together an array of interdisciplinary experts,...