Similar Search Results

Customer dependence and customer loyalty in traditional and modern format stores

Mishra, Hari Govind; Sinha, P. K.; Koul, Surabhi - In: Journal of Indian business research 9 (2017) 1, pp. 59-78

Persistent link: https://www.econbiz.de/10011761490

Antecedents to customer dependency in buyer-seller relationship : a BOP retailer investigation

Koul, Surabhi; Sinha, P. K.; Mishra, Hari Govind - In: Global business review 17 (2016) 3, pp. 610-629

Persistent link: https://www.econbiz.de/10011602857

Role of gratitude and obligation in long term customer relationships

Dewani, Prem Prakash; Sinha, P. K.; Mathur, Sameer - In: Journal of retailing and consumer services 31 (2016), pp. 143-156

Persistent link: https://www.econbiz.de/10011528587

Brand adoption by BoP retailers

Sinha, P. K.; Gupta, Suraksha; Rawal, Saurabh - In: Qualitative market research : an international journal 20 (2017) 2, pp. 181-207

Persistent link: https://www.econbiz.de/10011714458

Customer dependence and customer loyalty in traditional and modern format stores

Mishra, Hari Govind; Sinha, Piyush Kumar; Koul, Surabhi - In: Journal of Indian Business Research 9 (2017) 1, pp. 59-78

Purpose The purpose of this paper is to examine the relationship between customer loyalty and customer dependence in the context of modern format and traditional format stores. In the process, the role of switching cost and trust in this relationship has been explored....

Persistent link: https://www.econbiz.de/10014875202

Tourism and carbon emissions : a bibliometric review of the last three decades : 1990-2021

Mishra, Hari Govind; Pandita, Shailesh; Bhat, Aasif Ali; … - In: Tourism review 77 (2022) 2, pp. 636-658

Persistent link: https://www.econbiz.de/10012939770

The sharing economy : an integrated systematic review using TCCM and bibliometric analysis

Pandita, Shailesh; Mishra, Hari Govind; Bhat, Aasif Ali; … - In: Vision : the journal of business perspective 29 (2025) 1, pp. 91-111

Persistent link: https://www.econbiz.de/10015329720

Critical factors for knowledge management implementation : a TISM validation

Bindra, Sunali; Sharma, Deepia; Achhnani, Bhumika; … - In: Journal for international business and entrepreneurship … 14 (2022) 1, pp. 125-144

Persistent link: https://www.econbiz.de/10013350947

Exploring micro-foundations of knowledge-based dynamic capabilities in social purpose organizations

Bhardwaj, Rohit; Srivastava, Saurabh; Mishra, Hari Govind; … - In: Journal of knowledge management 27 (2023) 4, pp. 1016-1041

Persistent link: https://www.econbiz.de/10014289194

Demystifying the role of absorptive capacity in achieving innovation-based performance : model development and empirical validation

Bindra, Sunali; Sharma, Deepika; Mishra, Hari Govind; … - In: Benchmarking : an international journal 30 (2023) 5, pp. 1734-1756

Persistent link: https://www.econbiz.de/10014293171