Ranking the factors that impact customer participation and engagement in value co-creation in service sector enables practitioners, especially service providers, to identify vital factors from those that are unimportant and that are essential for their service quality success and development....

This article contends that design science research (DSR) has emerged as an important approach in information systems (IS) research. The design science research roadmap (DSRR) model describes the process of using the DSR in IS in great detail. Unfortunately, the existing literature does not...

Reducing the impact of greenhouse gases (CO<SUB align="right"><SMALL>2</SMALL></SUB>) on climate change in an attempt to tackle global warming issues is a challenge many companies and businesses are trying to undertake. Businesses across the globe need to take a leadership role in reducing their carbon footprint. This paper proposes a...</small></sub>

The concept of Green Information Technology (Green IT) has been widely discussed in recent times, but the question of how a firm can afford to implement Green IT in both IT and other business operations has yet to be examined. In addition, the question of whether Green IT has made any...

The research highlighted in this paper is based on the results obtained from a case study performed in different tier level data centres in Pakistan to test the validity, reliability and credibility of proposed green IT framework for implementing green energy efficient data centres. The results...

The increasing demand for storage, networking and computation has driven intensification of large complex data centers that run many of today's Internet, financial, commercial and business applications. A data center comprises of many thousands of servers and can use as much energy as small...

Purpose The purpose of this paper is to investigate the moderating role of the personal values on the antecedents of managers’ intention to adopt Green information system (Green IS) utilising the norm activation theory and the Schwartz’s values system. Design/methodology/approach To examine...