Bhagat, Parimal; Byramjee, Framarz; Taiani, Vincent - In: Competitiveness Review: An International Business Journal 20 (2010) 4, pp. 305-321
Purpose – This paper aims to provide a comprehensive framework of strategic value encompassing several critical dimensions of value creation/delivery process amidst transactions between organizations, which outsource their work to local/global service‐providing firms....