Malaquias, Fernanda Francielle de Oliveira; Hwang, Yujong - In: Online Information Review 42 (2018) 5, pp. 615-629
Purpose: The purpose of this paper is to identify the level of disclosure about mobile banking (MB) on bank websites. Design/methodology/approach: The study sample comprises Brazilian and American banks, and the authors employed both quantitative and qualitative approaches to analyze the data....