Ha, Huong - In: Journal of Electronic Commerce in Organizations (JECO) 15 (2017) 3, pp. 83-103
This article explores the views of e-consumers, e-retailers and other stakeholders (government agencies, industry and consumer associations), regarding self-regulation to protect e-consumers. Primary data were collected from three web-based surveys. A total of 166, 28 and 20 responses from...