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The upside of data privacy : delighting customers by implementing data privacy measures

Gimpel, Henner; Kleindienst, Dominikus; Nüske, Niclas; … - In: Electronic markets : the international journal on … 28 (2018) 4, pp. 437-452

Persistent link: https://www.econbiz.de/10012003982

Der unbekannte Kunde : Potenziale der Integration von Kundendaten

Gimpel, Henner; Schmied, Fabian; Stöber, Anna-Luisa - In: HMD : Praxis der Wirtschaftsinformatik 55 (2018) 319, pp. 91-103

Kunden haben heutzutage zahlreiche analoge und digitale Möglichkeiten, mit Unternehmen in Kontakt zu treten. Neben dem persönlichen Besuch einer Unternehmensfiliale oder eines Vertriebspartners können Kunden bspw. telefonisch, per E-Mail, über Internetauftritte, durch Online Social Networks...

Persistent link: https://www.econbiz.de/10011850074

The transformative value of cloud computing : a decoupling, platformization, and recombination theoretical framework

Benlian, Alexander; Kettinger, William J.; Sunyaev, Ali; … - In: Journal of management information systems : JMIS 35 (2018) 3, pp. 719-739

Persistent link: https://www.econbiz.de/10011955670

Effectiveness of IT service management capability : value co-creation and value facilitation mechanisms

Winkler, Till J.; Wulf, Jochen - In: Journal of management information systems : JMIS 36 (2019) 2, pp. 639-675

Persistent link: https://www.econbiz.de/10012198601

From software users to software creators : an exploration of the core characteristics of the citizen developer role and the related re- and upskilling programs

Elshan, Edona; Binzer, Björn; Winkler, Till J. - In: Business & information systems engineering 67 (2025) 1, pp. 31-53

Persistent link: https://www.econbiz.de/10015333496

How software as a service simultaneously affords organizational agility and inertia

Khalil, Sabine; Winkler, Till J. - In: The journal of strategic information systems : … 32 (2023) 4, pp. 1-19

Persistent link: https://www.econbiz.de/10014466896

Establishing a low-code/no-code-enabled citizen development strategy

Binzer, Björn; Elshan, Edona; Fürstenau, Daniel; … - In: MIS quarterly executive 23 (2024) 3, pp. 253-273

Persistent link: https://www.econbiz.de/10015405734

Interview with Thomas W. Malone on "Collective intelligence, climate change, and the future of work"

Malone, Thomas W. (interviewee); Gimpel, Henner (interviewer) - In: Business & information systems engineering : BISE ; the … 57 (2015) 4, pp. 275-278

Persistent link: https://www.econbiz.de/10011489447

Understanding FinTech start-ups : a taxonomy of consumer-oriented service offerings

Gimpel, Henner; Rau, Daniel; Röglinger, Maximilian - In: Electronic markets : the international journal on … 28 (2018) 3, pp. 245-264

Persistent link: https://www.econbiz.de/10011914522

No rage against the machine : how computer agents mitigate human emotional processes in electronoc negotiations'

Adam, Marc Thomas Philipp; Teubner, Timm; Gimpel, Henner - In: Group decision and negotiation 27 (2018) 4, pp. 543-571

Persistent link: https://www.econbiz.de/10011904955