Purpose: Applying media synchronicity theory (MST) as a theoretical foundation, this paper aims to examine whether teams using multiple communication modes perform better on a complex intra-team task than those using a single mode. Design/methodology/approach: The authors adopted a...

The following sections are included:Negotiation — Here, There, Online and EverywhereNegotiating Online Is Unavoidable — And Unavoidably DifferentThe Medium and the Message: A Theoretical ModelUsing Email: A Moving TargetNegotiating via Email: Eight Major ChallengesA Look AheadConclusion

Global business management issues and concerns are complex, diverse, changing, and often intractable. Industry actors and policy makers alike rely upon partnerships and alliances for developing and growing sustainable business organizations and ventures. As a result, global business leaders must...