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Do it right, and your investment in information technology can have ail sorts of strategic payoffs. Do it wrong, and you'll be paying, dearly, for nothing. Here's a guide to evaluating IT and measuring its impact.
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The rapid advance of information technology has led to the creation of new business models and new organizational forms. We argue that these new business models have a profound impact on workgroups. The purpose of this chapter is to explore the impact of these new organization forms on workgroup...
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