Rickards, Tudor; Bessant, John - In: Leadership & Organization Development Journal 1 (1980) 2, pp. 10-14
Feedback from a disinterested observer can be a powerful stimulus for change. In our everyday lives the new mirror in the bathroom can act as the disinterested observer reminding us of progress (or lack of progress) in the fight against middle‐aged flab. Similarly there are few more salutory...