Introduction. The colonial Cul de Sac -- Province and colony -- Production and investment -- Humanity and interest -- War and profit -- Husband and wife -- Revolution and cultivation -- Evacuation and indemnity -- Epilogue

Jack M. Sparn is Vice President of Data Center Operations and Technical Services at Time Customer Service in Tampa, Florida, a subsidiary of Time Inc., which is part of Time Warner, Inc. His organization of over 118 professionals and managers is responsible for providing computer Operations,...

This article discusses the importance of producing entry level information systems (IS) professionals who can function effectively not only in North America but throughout the rest of the world. In particular we contrast information technology differences between North America and Europe....

Electronic customer relationship management (eCRM) has become the latest paradigm in the world of customer relationship management. Recent business surveys suggest that up to 50 per cent of such implementations do not yield measurable returns on investment. A secondary analysis of 13 case...

Marketing concepts and definitions have remained relatively unchanged until recently. Electronic customer relationship management (eCRM) has forced marketing managers to reevaluate how, when and to what extent they interact with their customers. This paper is focused on the role of specific...

Computer abuse (CA) by employees is a critical concern for managers. Misuse of an organization’s information assets leads to costly damage to an organization’s reputation, decreases in sales, and impositions of fines. We use this opportunity to introduce and expand the theoretic framework...

Purpose: The physical internet (PI) is an emerging logistics and supply chain management (SCM) concept that draws on different technologies and areas of research, such as the Internet of Things (IoT) and key performance indicators, with the purpose of revolutionizing existing logistics and SCM...

Purpose The purpose of this paper is to better understand how interorganizational relationships influence information and communications technology (ICT)-enabled supply chain (SC) interactions of small- and medium-sized enterprises (SMEs) in developed versus developing economies through the...