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Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance

Ogilvie, Jessica; Rapp, Adam; Bachrach, Daniel G.; … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 11-26

Persistent link: https://www.econbiz.de/10011690132

A dual-process contingency model of leadership, transactive memory systems and team performance

Bachrach, Daniel G.; Mullins, Ryan - In: Journal of business research : JBR 96 (2019), pp. 297-308

Persistent link: https://www.econbiz.de/10011980999

More than a showroom : strategies for winning back online shoppers

Bachrach, Daniel G.; Ogilvie, Jessica; Rapp, Adam; … - 2016

Persistent link: https://www.econbiz.de/10011419621

Translating sales effort into service performance: it's an emotional ride

Ogilvie, Jessica; Rapp, Adam; Agnihotri, Raj; Bachrach, … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 2, pp. 100-112

Persistent link: https://www.econbiz.de/10011734618

More Than a Showroom : Strategies for Winning Back Online Shoppers

Bachrach, Daniel G. - 2016

Showrooming is a growing phenomenon in which customers browse products in a retail store and make purchases of similar products through an online vendor. The authors of this book offer retail managers strategic insight in how to stem the loss of resources to showrooming and transform showrooming...

Persistent link: https://www.econbiz.de/10012397909

Does "how" firms invest in corporate social responsibility matter? : an attributional model of job seekers’ reactions to configurational variation in corporate social responsibility

Bachrach, Daniel G.; Vlachos, Pavlos A.; Irwin, Kris; … - In: Human relations : towards the integration of the social … 75 (2022) 3, pp. 532-559

Persistent link: https://www.econbiz.de/10012887329

Mediating effects of psychological safety in the relationship between team affectivity and transactive memory systems

Hood, Anthony C.; Bachrach, Daniel G.; Zivnuska, Suzanne; … - In: Journal of organizational behavior : OB ; the internat. … 37 (2016) 3, pp. 416-435

Persistent link: https://www.econbiz.de/10011500205

Psychological distress is increasing among customer-facing retail employees : evidence from 1997 to 2015

Patel, Pankaj C.; Pearce, John A.; Bachrach, Daniel G. - In: Journal of business research : JBR 89 (2018), pp. 21-26

Persistent link: https://www.econbiz.de/10011881572

Task interdependence impacts on reciprocity in IT implementation teams : bringing out the worst in us, or driving responsibility?

Schoenherr, Tobias; Bendoly, Elliot; Bachrach, Daniel G.; … - In: Production and operations management : an international … 26 (2017) 4, pp. 667-685

Persistent link: https://www.econbiz.de/10011685311

Intangible sales team resources : investing in team social capital and transactive memory for market-driven behaviors, norms and performance

Bachrach, Daniel G.; Mullins, Ryan R.; Rapp, Adam A. - In: Industrial marketing management : the international … 62 (2017), pp. 88-99

Persistent link: https://www.econbiz.de/10011707070