Kulkarni, Atul; Wang, Xin Cindy; Yuan, Hong - In: Journal of Consumer Marketing 36 (2019) 5, pp. 592-599
Purpose: This paper aims to examine the unintended negative effect of incentivizing shoppers to make unplanned purchases through incentive reminders during shopping trips. Design/methodology/approach: Two experimental studies with between-subject designs were conducted to examine the effect of...