As “market referees”, regulators contribute to the delivery of essential public utilities. Their organisational culture, behaviour and governance are important factors in how regulators, and the sectors they oversee, perform. This report uses the OECD Performance Assessment Framework for...

This book presents an in depth analysis of the contribution of services to the Australian economy, the regulatory environment of the services sector and its performance in an international context. The analysis highlights the importance of co-ordinated domestic policy action, priorities for...

One-stop shops have emerged as a way for governments to provide better services and improve regulatory delivery to citizens and business. The OECD Best Practice Principles for Regulatory Policy: One-Stop Shops for Citizens and Business offer a set of practical considerations for designing,...

This book synthesises recent work by the OECD analysing services trade policies and quantifying their impacts on imports and exports, the performance of manufacturing and services sectors, and how services trade restrictions influence the decisions and outcomes of firms engaged in international...

Governments today are confronted with a complex array of interconnected problems, increased citizen expectations, and fiscal constraints. Furthermore, they must operate in a context of fast-paced technological, geopolitical, economic, social, and environmental change. Existing policies and...