This report presents the findings of the study "Online Dispute Resolution: Web-Scraping of EU Traders' Websites". The aim of the study was to research the compliance of online traders in the EU with their information obligations pursuant to Regulation (EU) No 524/2013 on online dispute...

The study "Online Dispute Resolution: Web-Scraping of EU Traders' Websites" examines the current state of compliance of online traders in the EU with the ODR Regulation, requiring online traders to make the link to the ODR platform and their e-mail address available on their website. For this...