This study on the functioning of retail electricity markets for consumers in the EU is the follow up to the first market study conducted in 2009/2010, and published by the European Commission in 2010. The objectives of the current study are to investigate if a well-functioning electricity market...

Objectives, scope and main tasks In July 2014, Ipsos, London Economics and Deloitte were commissioned to conduct the 2nd consumer market study on the functioning of retail electricity markets for consumers in the European Union (EU). This study is the follow up to the 1st market study, published...

On 26 November 2014, a Regulation was adopted which requires a new form of short, standardised consumer‐friendly information (a "Key Information Document" or KID) to be provided to retail investors when buying Packaged Retail and Insurance‐based Investment Products (PRIIPs). The Regulation...

The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase involved the collection of qualitative and quantitative...