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~isPartOf:"Academy of Management journal : AMJ"
~isPartOf:"Business technologies in contemporary organizations : adoption, assimilation, and institutionalization"
~isPartOf:"International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Academy of Management journal : AMJ
Business technologies in contemporary organizations : adoption, assimilation, and institutionalization
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
International journal of business information systems : IJBIS
4
International journal of quality & reliability management
4
The journal of services marketing
4
The service industries journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Cogent business & management
3
International review on public and non-profit marketing
3
LISS 2012 ; Vol. 2
3
Manufacturing & service operations management : M & SOM
3
Business process management journal
2
International journal of business excellence
2
International journal of electronic business
2
International journal of productivity and quality management : IJPQM
2
International journal of public sector performance management : IJPSPM
2
International journal of quality and service sciences
2
International journal of services technology and management
2
International journal of services, economics and management
2
Journal of internet commerce
2
Journal of service research : JSR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Managing service quality : MSQ ; an international journal
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Academic journal of economic studies
1
Achieving competitive advantage through quality management
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Administrative Sciences : open access journal
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Advances in business information systems and analytics (ABISA) book series
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Beiträge zum 16. Interuniversitären Doktorandenseminar Wirtschaftsinformatik (IDS 2012)
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Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
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Cases on managing e-services
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Cogent economics & finance
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Developments in the call centre industry : analysis, changes, and challenges
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Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
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Discussion paper / Tinbergen Institute
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E-Service : new directions in theory and practice
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E-commerce trends for organizational advancement : new applications and methods
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ECONIS (ZBW)
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Waking up on the right or wrong side of the bed : start-of-workday mood, work events, employee affect, and performance
Rothbard, Nancy P.
;
Wilk, Steffanie L.
- In:
Academy of Management journal : AMJ
54
(
2011
)
5
,
pp. 959-980
Persistent link: https://www.econbiz.de/10009407907
Saved in:
2
E-government adoption and implementation in Oman : a government perspective
Al-Mamari, Qasim
;
Corbitt, Brian
;
Gekara, Victor Oyaro
- In:
Business technologies in contemporary organizations : …
,
(pp. 263-287)
.
2015
Persistent link: https://www.econbiz.de/10010483512
Saved in:
3
Citizens' voice and adoption of Pakistani e-government services
Ahmad, Muhammad Ovais
;
Markkula, Jouni
;
Oivo, Markku
- In:
Business technologies in contemporary organizations : …
,
(pp. 246-262)
.
2015
Persistent link: https://www.econbiz.de/10010483515
Saved in:
4
Citizen adoption of mobile and customizable e-government services : a literature review and conceptual framework
Abdelhakim, Djeddi
;
Idoughi, Djilali
- In:
International journal of information systems in the …
13
(
2021
)
1
,
pp. 31-53
Persistent link: https://www.econbiz.de/10012494896
Saved in:
5
Assessment of e-government portals
Gkikas, Dimitris C.
;
Tzavella, Georgia
;
Tzioli, Melpomeni
; …
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014291767
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