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Retail banking : impact of technology-based service quality dimensions on customer satisfaction
Gupta, Neha - In: Analele Universitătii Dunărea de Jos Galaţi 25 (2019) 2, pp. 20-26
Persistent link: https://www.econbiz.de/10012285662
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Influence of demographics on employees' perception for cross-selling and up-selling of ebanking services
Gupta, Neha - In: Analele Universitătii Dunărea de Jos Galaţi 24 (2018) 1, pp. 54-60
Persistent link: https://www.econbiz.de/10012028236