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~isPartOf:"Artha vijñāna : journal of the Gokhale Institute of Politics and Economics"
~isPartOf:"MSI reports : working paper series"
~person:"Montoya-Weiss, Mitzi"
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Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
MSI reports : working paper series
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Online channel use and satisfaction in a multichannel service context : Report No. 03-107
Montoya-Weiss, Mitzi
;
Voss, Glenn B.
;
Grewal, Dhruv
- In:
MSI reports : working paper series
(
2003
)
2
,
pp. 19-35
Persistent link: https://www.econbiz.de/10001978308
Saved in:
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Online channel use and satisfaction in a multichannel service context : Report No. 03-107
Montoya-Weiss, Mitzi
;
Voss, Glenn B.
;
Grewal, Dhruv
- In:
MSI reports : working paper series
(
2003
)
2
,
pp. 19-35
Persistent link: https://www.econbiz.de/10009893389
Saved in:
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