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~isPartOf:"Baltic Journal of Economic Studies"
~isPartOf:"The service industries journal"
~isPartOf:"Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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28
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9
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8
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8
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Baltic Journal of Economic Studies
The service industries journal
Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement
Journal of marketing for higher education
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Beiträge zur Hochschulpolitik
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The TQM journal : the international review of organizational improvement
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Economics of education review
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International journal of quality and service sciences
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European research studies
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Foundations of Management : the journal of Warsaw University of Technology
4
International journal of productivity and quality management : IJPQM
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Projekt Qualitätssicherung
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9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
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Australasian marketing journal
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Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
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ECONIS (ZBW)
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1
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
2
Socio-economic and institutional precondtions for the formation of the educational services market in higher education of Ukraine
Lomonosov, Anatolii
;
Lomonosova, Oksana
;
Nadtochi, Iryna
- In:
Baltic Journal of Economic Studies
5
(
2019
)
2
,
pp. 104-116
Persistent link: https://www.econbiz.de/10012200965
Saved in:
3
Multigroup validation of the service quality, customer satisfaction and performance links in higher education
Kolar, Tomaž
;
Erčulj, Vanja
;
Weis, Lidija
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 1004-1028
Persistent link: https://www.econbiz.de/10012205925
Saved in:
4
Wegweiser ... Qualitätssicherung an Hochschulen ; 2000
Schreier, Gerhard
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001516605
Saved in:
5
Wegweiser ... Qualitätssicherung an Hochschulen ; 2003
Rohwedder, Uwe
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001789385
Saved in:
6
Similarities and differences between self-assessment approaches in public services in higher education institutions
Tarí, Juan José
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1125-1142
Persistent link: https://www.econbiz.de/10009154408
Saved in:
7
Wegweiser ... Qualitätssicherung an Hochschulen ; 2006
Michalk, Barbara
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003466752
Saved in:
8
The service encounter in higher education institutions : a systematic literature review
Msosa, Steven Kayambazinthu
- In:
Baltic Journal of Economic Studies
7
(
2021
)
3
,
pp. 20-28
Persistent link: https://www.econbiz.de/10012615963
Saved in:
9
World experience of process quality management of teacher training in HEI
Kravchenko, Tetyana
;
Saienko, Iryna
- In:
Baltic Journal of Economic Studies
6
(
2020
)
4
,
pp. 90-97
Persistent link: https://www.econbiz.de/10012586974
Saved in:
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