American businesses spent billions of dollars on various re‐engineering initiatives in the last decade. Re‐engineering efforts have produced a wide range of results. While some companies labeled re‐engineering efforts as successful, it was an unfulfilled promise for many. As we enter into...

Purpose – The aim of this paper is to provide an overview of contemporary supply‐chain management systems. Design/methodology/approach – The paper highlights the examples of state‐of‐the‐art practice in supply‐chain management, and speculates about where this movement is headed....

Business‐process redesigns (BPR) and information technology (IT) are natural partners, yet this relationship has not been fully exploited. Those organizations that have used IT to reengineer processes have benefited enormously. This article argues that those aspiring to do business process...