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Parasuraman, A. - In: Business horizons 24 (1981) 5, pp. 38-40

Persistent link: https://www.econbiz.de/10003647618

Parasuraman, A. - In: Business horizons 26 (1983) 2, pp. 25-29

Persistent link: https://www.econbiz.de/10003647621

Berry, Leonard L. - In: Business horizons 28 (1985) 3, pp. 44-52

Persistent link: https://www.econbiz.de/10001024886

Piccoli, Gabriele; Brohman, M.Kathryn; Watson, Richard T.; … - In: Business horizons 52 (2009) 4, pp. 367-376

Persistent link: https://www.econbiz.de/10008262190

Piccoli, Gabriele; Brohman, M. Kathryn; Watson, Richard T. - In: Business horizons 52 (2009) 4, pp. 367-377

Persistent link: https://www.econbiz.de/10008896788

Lawton, Leigh; Parasuraman, A. - In: Business horizons 23 (1980) 6, pp. 29-34

Persistent link: https://www.econbiz.de/10002341887

Piccoli, Gabriele; Brohman, M. Kathryn; Watson, Richard T. - In: Business horizons 52 (2009) 4, pp. 367-376

Persistent link: https://www.econbiz.de/10003865701

Deshpandé, Rohit; Parasuraman, A. - In: Business horizons 29 (1986) 3, pp. 28-37

Persistent link: https://www.econbiz.de/10003525126

Parasuraman, A.; Berry, Leonard L.; Zeithaml, Valerie A. - In: Business horizons 26 (1983) 6, pp. 28-31

Persistent link: https://www.econbiz.de/10003500750

Berry, Leonard L.; Parasuraman, A.; Zeithaml, Valerie A. - In: Business horizons 31 (1988) 5, pp. 35-43

Persistent link: https://www.econbiz.de/10003500754