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Antecedents of customer value co-creation in Islamic banking : the role of religiosity, perceived value and behavioral factors
Abror, Abror; Patrisia, Dina; Engriani, Yunita; Nazirul … - In: Cogent business & management 10 (2023) 3, pp. 1-19
-creation, including religiosity, service quality, perceived value and customer commitment. Even though there is no significant direct …
Persistent link: https://www.econbiz.de/10014506339
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Antecedents of Muslim tourist loyalty : rhe role of Islamic religiosity and tourist value co-creation
Abror, Abror; Patrisia, Dina; Engriani, Yunita; Wardi, Yunia - In: Cogent business & management 10 (2023) 2, pp. 1-21
link between Islamic tourism destination attributes, service quality, customer engagement, value co-creation, and loyalty … have significant impacts on service quality, customer engagement, and tourist loyalty. It found that service quality and …
Persistent link: https://www.econbiz.de/10014503242