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A Fourier cost model for the deregulated US airlines
Farell, Montserrat - 1994
Persistent link: https://www.econbiz.de/10000899902
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First-class airline travelers’ tendency to seek uniqueness : how does it influence their purchase of expensive tickets?
Hwang, Jinsoo; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 34 (2017) 7, pp. 935-947
Persistent link: https://www.econbiz.de/10011757742
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Will you fly with this airline in the future? : an empirical study of airline avoidance after accidents
Yang, Lin; Tjiptono, Fandy; Poon, Wai Ching - In: Journal of travel and tourism marketing 35 (2018) 9, pp. 1145-1159
Persistent link: https://www.econbiz.de/10011942051
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The effect of psychological climate on job outcomes : evidence from the airline industry
Karatepe, Osman M. - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1162-1180
Persistent link: https://www.econbiz.de/10011627484
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Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges
Kim, Hyeon-Cheol; Chua, Bee-Lia; Lee, Sanghyeop; Huey … - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1213-1234
Persistent link: https://www.econbiz.de/10011627491
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Customer attributions of service failure and its impact on commitment in the airline industry : an emerging market perspective
Matikiti, Rosemary; Roberts-Lombard, Mornay; … - In: Journal of travel and tourism marketing 36 (2019) 4, pp. 403-414
Persistent link: https://www.econbiz.de/10012179413
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Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup; Shim, Changsup; Lee, Won Seok; Kim, Wansoo - In: Journal of travel and tourism marketing 36 (2019) 4, pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
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Why passengers' geo-demographic characteristics matter to airport marketing
Leung, Abraham; Yen, Barbara T. H.; Lohmann, Guilherme - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 833-850
Persistent link: https://www.econbiz.de/10011729297
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Understanding the benefit of purchasing ancillary air travel services via mobile phones
Morosan, Cristian - In: Journal of travel and tourism marketing 32 (2015) 3/4, pp. 227-240
Persistent link: https://www.econbiz.de/10011312580
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Self-service technology versus traditional service : examining cognitive factors In the purchase of the airline ticket
López-Bonilla, Jesús Manuel; López Bonilla, Luis Miguel - In: Journal of travel and tourism marketing 30 (2013) 5/6, pp. 497-508
Persistent link: https://www.econbiz.de/10010199555