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~isPartOf:"European research studies"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Quality management
31
Qualitätsmanagement
31
Service quality
13
Product quality
10
Produktqualität
10
quality
7
Business process management
4
Prozessmanagement
4
quality management
4
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Poland
3
Polen
3
Standardisierung
3
Standardization
3
effectiveness
3
Bewertung
2
Corporate reputation
2
Ernährungsindustrie
2
Evaluation
2
Firmenimage
2
Food industry
2
Hospital
2
Hotel industry
2
Hotellerie
2
Innovation
2
Krankenhaus
2
Lean Management
2
Lean Management tools
2
Lean Production
2
Lean management
2
Lean production
2
Product labelling
2
Quality
2
TQM
2
Warenkennzeichnung
2
environment
2
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13
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13
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Barcik, Agnieszka
1
Bondarenko, N. G.
1
Butko, S. S.
1
Charłampowicz, Jędrzej
1
Ciekanowski, Zbigniew
1
Czabak-Górska, Izabela D.
1
Dziwiński, Piotr
1
Egorova, L. I.
1
Hasibuan, Beby Kendida
1
Klemens, Brygida
1
Kovaleva, N. I.
1
Król, Agnieszka
1
Kucińska-Landwójtowicz, Aneta
1
Lebedev, K. A.
1
Ledzianowski, Józef
1
Leontev, M. G.
1
Lorenc, Marcin
1
Lubis, Arlina Nurbaity
1
Lubis, Rodiah Rahmawaty
1
Lumbanraja, Prihatin
1
Lysoivanenko, E. N.
1
Majchrzak, Joanna
1
Makshakova, N. I.
1
Mazurek-Kusiak, Anna
1
Małysiak, Justyna
1
Mochtar, I. L.
1
Nawangsari, L. C.
1
Nikolskaya, E. Y.
1
Novokreshchenova, N. A.
1
Novokreshchenova, O. A.
1
Nowicka, Julia
1
Pankov, Alexander
1
Salim, Agus
1
Sawicki, Bogusław
1
Shebzuhova, T. A.
1
Sutawijaya, A. H.
1
Terehin, S. E.
1
Uspenskaya, M. E.
1
Wyrębek, Henryk
1
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European research studies
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
67
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
57
Quality management journal : QMJ
45
Total quality management & business excellence
43
International journal of quality and service sciences
31
International journal of services and operations management
30
International journal of production research
23
Beiträge zur Hochschulpolitik
21
Auditing : a journal of practice & theory
20
International journal of hospitality management
19
Benchmarking : an international journal ; BIJ
18
Journal of health organization and management
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
Cogent business & management
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
International journal of production economics
12
Service business
12
The service industries journal
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
International journal of services and operations management : IJSOM
9
Gabler Edition Wissenschaft
8
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
International journal of services technology and management
8
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1
Instrumental methods of analysis of quality of automated control systems
Pankov, Alexander
- In:
European research studies
20
(
2017
)
4A
,
pp. 730-741
Persistent link: https://www.econbiz.de/10012219507
Saved in:
2
A study of service quality, corporate social responsibility, hospital image, and hospital value creation in Medan
Lubis, Arlina Nurbaity
;
Lumbanraja, Prihatin
;
Lubis, …
- In:
European research studies
20
(
2017
)
4B
,
pp. 125-133
Persistent link: https://www.econbiz.de/10012219568
Saved in:
3
Innovative quality improvements in hotel services
Nikolskaya, E. Y.
;
Kovaleva, N. I.
;
Uspenskaya, M. E.
; …
- In:
European research studies
21
(
2018
)
2
,
pp. 489-498
Persistent link: https://www.econbiz.de/10012220228
Saved in:
4
Improving the efficiency of university management : teacher's performance monitoring as a tool to promote the quality of education
Leontev, M. G.
;
Bondarenko, N. G.
;
Shebzuhova, T. A.
; …
- In:
European research studies
21
(
2018
)
2
,
pp. 527-540
Persistent link: https://www.econbiz.de/10012220240
Saved in:
5
Quality certification and customer satisfaction
Sutawijaya, A. H.
;
Mochtar, I. L.
;
Nawangsari, L. C.
- In:
European research studies
21
(
2018
)
3
,
pp. 266-279
Persistent link: https://www.econbiz.de/10012220301
Saved in:
6
Factors affecting the consumers' willingness to claim product replacement
Salim, Agus
- In:
European research studies
21
(
2018
)
3
,
pp. 348-361
Persistent link: https://www.econbiz.de/10012220316
Saved in:
7
Improving bank's customer service on the basis of quality management tools
Novokreshchenova, O. A.
;
Novokreshchenova, N. A.
; …
- In:
European research studies
19
(
2016
)
3B
,
pp. 19-38
Persistent link: https://www.econbiz.de/10012009413
Saved in:
8
Qualitology : the issue of quality and its assessment
Majchrzak, Joanna
- In:
European research studies
24
(
2021
)
5
,
pp. 288-298
Persistent link: https://www.econbiz.de/10012807052
Saved in:
9
Process approach in managing the quality of education
Kucińska-Landwójtowicz, Aneta
;
Czabak-Górska, Izabela D.
- In:
European research studies
23
(
2020
)
6
,
pp. 1149-1159
Persistent link: https://www.econbiz.de/10012510469
Saved in:
10
The gaps in the quality of hotel services in Poland
Mazurek-Kusiak, Anna
;
Sawicki, Bogusław
- In:
European research studies
23
(
2020
)
5
,
pp. 1033-1040
Persistent link: https://www.econbiz.de/10012510888
Saved in:
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