Under circumstances where data quality may vary, knowledge about the potentialperformance of alternate predictive models can enable a decision maker to design aninformation system whose value is optimized in two ways. The decision maker can selecta model which is least sensitive to predictive...

Customer access information technology offers greatpotential benefits to both the organization and itscustomers. However, managers lack methods forevaluating these technologies and determining whetherconditions exist for success. We propose a model fromMarketing Science which captures factors...

Measurement of software development productivity is needed in order to control software costs, but it isdiscouragingly labor-intensive and expensive. Computer aided software engineering (CASE) technologies --especially repository-based, integrated CASE -- have the potential to support the...

This paper reports on a multi-year field study conducted at the FirstBoston Corporation to investigate the performance of its object andrepository-based integrated computer aided software engineering (I-CASE)tool called High Productivity Systems (HPS). We present productivity andsoftware reuse...