Zapf, Dieter - In: International Journal of Manpower 20 (1999) 1/2, pp. 70-85
This article investigates the causes of mobbing (bullying) at work. Mobbing is defined as a severe form of social stressors at work. Unlike “normal” social stressors, mobbing is a long lasting, escalated conflict with frequent harassing actions systematically aimed at a target person. It is...