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~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"The service industries journal"
~isPartOf:"Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hochschule
40
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39
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9
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9
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9
higher education
8
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7
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International journal of business information systems : IJBIS
The service industries journal
Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement
Journal of marketing for higher education
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Beiträge zur Hochschulpolitik
19
The TQM journal : the international review of organizational improvement
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Economics of education review
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International journal of quality and service sciences
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International review on public and non-profit marketing
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Journal of Asian finance, economics and business : JAFEB
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Total quality management & business excellence
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Cogent business & management
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European research studies
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Foundations of Management : the journal of Warsaw University of Technology
4
International journal of productivity and quality management : IJPQM
4
International journal of public sector management : IJPSM
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International journal of services, economics and management
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Projekt Qualitätssicherung
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Quality management journal : QMJ
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
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Arbeitspapier
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Australasian marketing journal
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Baltic Journal of Economic Studies
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Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
3
International business and economics research journal
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International journal of economic perspectives : IJEP
3
International journal of education economics and development : IJEED
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International journal of quality & reliability management
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International journal of services and operations management : IJSOM
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Problems and perspectives in management : PPM ; international research journal
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ECONIS (ZBW)
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1
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
2
Multigroup validation of the service quality, customer satisfaction and performance links in higher education
Kolar, Tomaž
;
Erčulj, Vanja
;
Weis, Lidija
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 1004-1028
Persistent link: https://www.econbiz.de/10012205925
Saved in:
3
Wegweiser ... Qualitätssicherung an Hochschulen ; 2000
Schreier, Gerhard
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001516605
Saved in:
4
Wegweiser ... Qualitätssicherung an Hochschulen ; 2003
Rohwedder, Uwe
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001789385
Saved in:
5
The quality and acceptance of websites : an empirical investigation in the context of higher education
Al-Debei, Mutaz M.
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 170-188
Persistent link: https://www.econbiz.de/10010376920
Saved in:
6
Similarities and differences between self-assessment approaches in public services in higher education institutions
Tarí, Juan José
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1125-1142
Persistent link: https://www.econbiz.de/10009154408
Saved in:
7
Wegweiser ... Qualitätssicherung an Hochschulen ; 2006
Michalk, Barbara
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003466752
Saved in:
8
An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system
Sharma, Devika Rani
;
Girija, Smitha
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 443-464
Persistent link: https://www.econbiz.de/10014336866
Saved in:
9
University website quality characteristics and success : lecturers' perspective
Almahamid, Soud M.
;
Tweiqat, Amjad F.
;
Almanaseer, Mousa S.
- In:
International journal of business information systems : …
22
(
2016
)
1
,
pp. 41-61
Persistent link: https://www.econbiz.de/10011594949
Saved in:
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