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Material logistics in hospitals : a literature review
Volland, Jonas; Schoenfelder, Jan; Brunner, Jens O. - In: Omega : the international journal of management science 69 (2017), pp. 82-101
Persistent link: https://www.econbiz.de/10011698912
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Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham; Shapoval, Valeriya; Ellis, Taylor - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
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Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels
Du, Fei; Yang, Feng; Liang, Liang; Yang, Mingming - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 136-155
Persistent link: https://www.econbiz.de/10011435716
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Appointment scheduling in tandem-type service systems
Kuiper, Alex; Mandjes, Michel - In: Omega : the international journal of management science 57 (2015), pp. 145-156
Persistent link: https://www.econbiz.de/10011416178
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Performance of hospital services in Ontario : DEA with truncated regression approach
Chowdhury, Hedayet; Zelenyuk, Valentin - In: Omega : the international journal of management science 63 (2016), pp. 111-122
Persistent link: https://www.econbiz.de/10011527472
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Why do you feel stressed in a "smile factory"? : hospitality job characteristics influence work-family conflict and job stress
Zhao, Xinyuan; Ghiselli, Richard - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 305-326
Persistent link: https://www.econbiz.de/10011459817
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Online and social media recruitment : hospitality employer and prospective employee considerations
Ladkin, Adele; Buhalis, Dimitrios - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 327-345
Persistent link: https://www.econbiz.de/10011459832
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Improving physician schedules by leveraging equalization : cases from hospitals in U.S.
Damcı-Kurt, Pelin; Zhang, Minjiao; Marentay, Brian; … - In: Omega : the international journal of management science 85 (2019), pp. 182-193
Persistent link: https://www.econbiz.de/10012016278
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Scheduling elective surgery patients considering time-dependent health urgency : modeling and solution approaches
Eun, Joonyup; Kim, Sang-Phil; Yih, Yuehwern; Tiwari, Vikram - In: Omega : the international journal of management science 86 (2019), pp. 137-153
Persistent link: https://www.econbiz.de/10012016321
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Do quality and access to hospital services impact on their technical efficiency?
Ferreira, D. C.; Marques, Rui Cunha - In: Omega : the international journal of management science 86 (2019), pp. 218-236
Persistent link: https://www.econbiz.de/10012016328