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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The international journal of bank marketing : IJBM"
~person:"Gursoy, Dogan"
~subject:"Dienstleistungsqualität"
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International journal of contemporary hospitality management
The international journal of bank marketing : IJBM
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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Theoretical examination of destination loyalty formation
Gursoy, Dogan
;
Chen, Joseph
;
Chi, Christina G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 809-827
Persistent link: https://www.econbiz.de/10010395526
Saved in:
2
Developing a typology of disruptive customer behaviors : influence of customer misbehavior on service experience of by-standing customers
Gursoy, Dogan
;
Cai, Ruiying
;
Anaya, Gerardo Joel
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2341-2360
Persistent link: https://www.econbiz.de/10011761812
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