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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The international journal of bank marketing : IJBM"
~person:"Li, Yaoqi"
~type_genre:"Article in journal"
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International journal of contemporary hospitality management
The international journal of bank marketing : IJBM
International journal of hospitality management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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The antecedents of customer mistreatment : a meta-analytic review
Liu, Pei
;
Ma, Yu
;
Li, Xin
;
Peng, Caodie
;
Li, Yaoqi
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3162-3200
Persistent link: https://www.econbiz.de/10013412857
Saved in:
2
The impact of customer sexual harassment on customer-oriented OCB : a social exchange perspective
Zhu, Hong
;
Ye, Yijiao
;
Zhou, Mingjian
;
Li, Yaoqi
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4555-4573
Persistent link: https://www.econbiz.de/10014430138
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