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~isPartOf:"International journal of economics and finance"
~subject:"Beziehungsmarketing"
~subject:"Hotel industry"
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Beziehungsmarketing
Hotel industry
Customer satisfaction
1
Dienstleistungsqualität
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Hotellerie
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Kundenzufriedenheit
1
Service quality
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Tourism employees
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Tourismusberufe
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customer satisfaction
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front-line hotel employee
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hotel sector
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service guarantees
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Aslinda Mohd Shahril
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Bojei, Jamil
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International journal of economics and finance
The journal of services marketing
3
International journal of hospitality management
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Asia Pacific journal of marketing and logistics
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Cornell hospitality quarterly : CQ
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Folia oeconomica Stetinensia : FOS
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Information systems and e-business management : ISeB
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International business and economics research journal
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International journal of contemporary hospitality management
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International journal of trade and global markets
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Journal of business research : JBR
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Journal of business strategy
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Journal of consumer marketing
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Journal of hospitality marketing & management
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Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
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Journal of service research
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Journal of service theory and practice : JSTP
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Journal of travel and tourism marketing
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Managing service quality : MSQ ; an international journal
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Production and operations management : an international journal of the Production and Operations Management Society
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Psychology & marketing
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Review of business information systems
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Services marketing quarterly
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The international journal of bank marketing : IJBM
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The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Relationship between the star and the hotel service guarantees of customer satisfaction
Aslinda Mohd Shahril
;
Yuhanis Abdul Aziz
;
Mohhidin Othman
; …
- In:
International journal of economics and finance
7
(
2015
)
4
,
pp. 82-88
Persistent link: https://www.econbiz.de/10010515843
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