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Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation
Elbanna, Said; Eid, Riyad; Kamel, Hany - In: International journal of hospitality management 51 (2015), pp. 105-114
Persistent link: https://www.econbiz.de/10011413952
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High performance work systems and organizational service performance : the roles of different organizational climates
Lin, Yi-Ting; Liu, Nien-Chi - In: International journal of hospitality management 55 (2016), pp. 118-128
Persistent link: https://www.econbiz.de/10011497986
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Direct and indirect contribution of HRM practice to hotel company performance
Ružić, Marinela Dropulić - In: International journal of hospitality management 49 (2015), pp. 56-65
Persistent link: https://www.econbiz.de/10011379939
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A longitudinal investigation into multilevel agile & ambidextrous strategic dualities in an information technology high performing EMNE
Pereira, Vijay; Del Giudice, Manlio; Malik, Ashish; … - In: Technological forecasting & social change : an … 169 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012804671
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Hotel property performance : the role of strategic management accounting
Turner, Michael J.; Way, Sean A.; Hodari, Demian; … - In: International journal of hospitality management 63 (2017), pp. 33-43
Persistent link: https://www.econbiz.de/10011705761
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"Where you do it" matters : the impact of hotels' revenue-management implementation strategies on performance
Altin, Mehmet; Schwartz, Zvi; Uysal, Muzaffer - In: International journal of hospitality management 67 (2017), pp. 46-52
Persistent link: https://www.econbiz.de/10011785155
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The performativity of strategic foresight tools : horizon scanning as an activation device in strategy formation within a UK financial institution
Idoko, Onyaglanu; MacKay, R. Bradley - In: Technological forecasting & social change : an … 162 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012665588
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Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine; King, Brian - In: International journal of hospitality management 32 (2013), pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
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Regional development, innovation systems and service companies’ performance
Afrifa, Godfred Adjapong; Amankwah-Amoah, Joseph; … - In: Technological forecasting & social change : an … 174 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013253276
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A hierarchical framework for assessing corporate sustainability performance using a hybrid fuzzy synthetic method-DEMATEL
Tseng, Minglang; Wu, Kuo-Jui; Ma, Li; Kuo, Tsai Chi; … - In: Technological forecasting & social change : an … 144 (2019), pp. 524-533
Persistent link: https://www.econbiz.de/10012134162